Terms & Conditions
بالطبع، إليك الترجمة الاحترافية إلى اللغة الإنجليزية:
Terms and Conditions
Adora
1. Introduction
Welcome to Adora. By using this website or placing an order through it, you agree to be bound by these Terms and Conditions. Please read them carefully before using the website or making any purchase.
Adora reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any such changes.
2. Definitions
Store / We / Us: Adora, a registered online store operating in the State of Qatar.
Customer / User: Any person who visits the website or makes a purchase through it.
Products: All goods offered for sale through the website, including retail items, gifts, accessories, and related products.
3. Eligibility
Users must be at least 18 years old or under the supervision of a parent or legal guardian.
The customer confirms that all information provided is accurate, complete, and up to date.
4. Products and Pricing
All prices are listed in Qatari Riyals (QAR) unless otherwise stated.
Prices do not include delivery fees, which will be calculated at checkout.
The store reserves the right to modify prices or discontinue any product without prior notice.
Product colors or details displayed on the website may vary from the actual product due to screen settings or the nature of handmade production (if applicable).
5. Orders and Payment
Orders are confirmed only after successful completion of payment and receipt of an order confirmation notification.
The store reserves the right to refuse or cancel any order in the event of pricing errors, stock unavailability, or suspected fraudulent activity.
Available payment methods are specified on the website (credit/debit cards, bank transfer, electronic payment, or cash on delivery if available).
6. Shipping and Delivery
Adora provides delivery services within the State of Qatar.
Orders are delivered within (e.g., 1–3 business days) unless otherwise stated.
Delays may occur due to circumstances beyond the store’s control, such as weather conditions or courier workload.
Customers are responsible for providing an accurate and complete shipping address. The store is not responsible for delays or losses resulting from incorrect information.
7. Return and Exchange Policy
Return or exchange requests may be made within (e.g., 7 days) from the date of receipt.
Products must be unused, in their original condition, and returned with original packaging and invoice.
Customized products, personalized gifts, or discounted items (if applicable) are not eligible for return or exchange.
Delivery fees are non-refundable unless the product has a manufacturing defect.
In case of a defect, customers must contact us within 48 hours of receiving the item and provide clear photos of the product.
8. Gifts and Customized Products
If gift wrapping or a gift card message is selected, the customer is responsible for ensuring the accuracy of the entered text.
Customized or made-to-order products cannot be canceled or returned once production has been confirmed.
9. Intellectual Property
All website content, including texts, images, logos, and designs, is the exclusive property of Adora and may not be used, reproduced, or republished without prior written consent.
10. Privacy
We respect our customers’ privacy and are committed to protecting their personal data. Information is used solely for order processing and service improvement and will not be shared with third parties except as necessary to fulfill orders or as required by law.
11. Limitation of Liability
The store shall not be liable for any indirect losses or damages resulting from the use of products.
The store is not responsible for delays caused by force majeure events beyond its control.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of Qatar. Any disputes arising from them shall be subject to the jurisdiction of the courts of the State of Qatar.